Terms & Conditions

PURE CRICKET ACADEMY — TERMS AND CONDITIONS

These terms apply to bookings with Pure Cricket Academy Ltd (“we”, “us” and “our”). “You” means the parent or carer making the booking for a player. Please read these terms and the class description before booking. The class, price, venue, schedule and any offer shown at checkout form part of your booking. By accepting these terms and completing the booking, you agree to them.

Regular coaching membership

The price shown for your selected class is a fixed monthly subscription. It reserves the player’s place in the regular coaching programme. It is not a pay-as-you-go fee or a charge for a particular number of sessions in any calendar month.

For a player enrolled throughout the membership year, the regular coaching programme includes approximately 34 scheduled sessions. The annual cost of that programme is split into 12 equal monthly instalments. One instalment is collected on the 1st of each month, including August. Sessions generally follow school term dates, so some months have more sessions than others. There are no regular membership sessions in August, but the August instalment is still payable because it is part of the annual coaching cost. The exact monthly price and scheduled sessions for your class are shown before you book.

Camps, masterclasses, one-to-one coaching and other August activities are separate bookings, subject to availability and separate charges. Active members may be offered a discount where one is advertised.

Registration fee and sibling discount

A one-time £50 registration fee applies to each new member unless a specific offer shown at booking waives it. A 15% sibling discount is available for eligible siblings enrolled in regular classes. The applicable fees and discounts will be shown or confirmed during booking.

Payment

Subscription payments are collected automatically from your chosen payment method on the 1st of each month while membership is active, including August and any applicable notice period. You must keep your payment details up to date. If a payment is rejected, the outstanding amount remains payable. We may charge a £15 administration fee for a rejected payment where we incur reasonable administration costs, unless the rejection was caused by our error. We will contact you to resolve the payment before taking further action. Any unpaid sums remain subject to your statutory rights and these terms.

Sessions, venues and schedule

Regular sessions generally take place after school on weekdays or at weekends and follow the school term calendar. Summer coaching is normally outdoors and winter coaching is normally indoors. The venue, day or time may change when the programme moves between summer and winter; the confirmed arrangements for your class will be communicated in advance.

Dates or venues may also need to change because of school examinations, venue closures, weather or other circumstances outside our reasonable control. We will give as much notice as reasonably possible and seek to offer a suitable alternative. Routine changes to the pattern of scheduled sessions do not alter the fixed monthly subscription. If we cannot provide a scheduled session or a suitable alternative, we will offer a make-up session or an appropriate credit or refund. If a substantial change to the agreed class, day, time or venue means the alternative is unsuitable for you, please contact us promptly; we will discuss a transfer or fair cancellation and refund of any prepaid service we cannot provide.

Player absence

If a player misses a session that we were ready to provide, including because of illness, holidays or other commitments, we do not normally provide a credit, refund or replacement session. Please tell us if a player cannot attend. This section does not apply when we cancel a session or cannot provide the agreed service.

Cancellation of membership

To cancel, email admin@purecricket.co.uk with the player’s name and class. We will acknowledge the request and confirm the final membership date and payment. Two calendar months’ notice is required from the date we receive your email. Membership and payments due during that notice period continue, and the player may attend scheduled sessions until membership ends. If you have paid beyond the end of the notice period, we will refund the excess. Ending or cancelling a card or Direct Debit instruction does not itself cancel membership.

After cancellation, a player will normally need to wait at least two months before rejoining unless the subscription is paid for the intervening period. Any new place is subject to availability and the monthly rate in effect when the player rejoins. This rejoining policy does not restrict any legal right to cancel or obtain a refund, including where we have materially changed or failed to provide the service.

Class transfers and joining part-way through a programme

Class transfers are subject to availability and our agreement. We will confirm any change in subscription price before a transfer takes effect. If a player joins part-way through a billing month or programme, any adjusted initial charge will be shown or agreed before the booking is completed. The standard monthly subscription applies thereafter.

Trials and separately booked activities

Trials, camps, masterclasses, one-to-one coaching and special events may have different prices, dates and booking conditions. Their specific details and any additional cancellation terms will be displayed or supplied before booking. Booking a trial does not guarantee a continuing place. We will confirm any offer of a regular place and the applicable fees before regular membership begins.

Safety, conduct and medical information

Please give accurate contact, emergency and relevant medical information when booking and keep it up to date. Tell us about any support needs or changes that could affect safe participation so we can discuss reasonable arrangements. Do not bring a player to a session if they have an infectious illness. Players and parents must follow reasonable coaching, safeguarding and venue rules. We supervise players during the coached session; parents or carers remain responsible for arranging safe arrival and collection and must tell us who is authorised to collect the player.

We may ask a player or parent to leave a session if their conduct creates a safety or safeguarding concern or seriously disrupts coaching. Where ongoing membership must end for such a reason, we will explain the decision and address any prepaid sessions fairly.

Safeguarding, photos and personal information

Our coaches follow the academy’s safeguarding procedures. Please report a child welfare concern to the academy’s designated safeguarding or welfare lead, or email admin@purecricket.co.uk for the current contact details. In an emergency, contact the appropriate emergency service.

Please do not photograph or film other children without appropriate permission, and follow venue and academy rules on photography. We will seek any required permission before using a player’s image for publicity. We handle personal information in accordance with our privacy notice and applicable data protection law; providing information needed to run a booking does not itself constitute consent to marketing.

Liability and legal rights

Nothing in these terms excludes or limits liability that cannot legally be excluded, including liability for death or personal injury caused by negligence, or affects your statutory consumer rights. This agreement is governed by the law of England and Wales.

I understand that by accepting these terms and conditions I will abide by the rules and regulations in respect of health and safety and behavior whilst attending a Pure Cricket class.

For booking, payment or administrative enquiries, email admin@purecricket.co.uk.